KINGSWINFORD ALLOYS TERMS AND CONDITIONS

PLEASE READ THROUGH THESE TERMS AND CONDITIONS CAREFULLY

Kingswinford Alloys staff receive appropriate training and development to enable them to supply services which have Been finely tuned to help Kingswinford Alloys produce the “best in what we do” for your benefit.

All vehicles be fully covered by their own insurance whilst left with Kingswinford Alloys.

All vehicles must be supplied with the locking wheel nut for removing and fitting wheels where applicable.

Kingswinford Alloys accepts no responsibility for goods or articles left in the vehicle.

Kingswinford Alloys are not responsible for resetting any vehicle computers for monitoring tyre pressures. Owners should refer to their vehicle manual for this function.

Where Kingswinford Alloys fits wheels to the customers vehicle staff will ensure that the wheel bolts will be properly torqued using the appropriate tools. Customers are, however responsible for re-checking wheel bolts after an initial bedding in period of 50 miles and at regular points thereafter as part of a standard maintenance routine.

WARRANTY

PAINTED WHEELS

All of our painted wheels come with a 12 month warranty against defect, subject to the damage not having occurred as a result of driver damage or the use of corrosive cleaners which will dull and damage lacquer over time.

MACHINE CUT WHEELS

Given that lacquered bare alloy is not a strong lasting finish coupled with our climate, the majority of wheel refurbishers will only offer a very limited or no warranty for this service. With this in mind, however we have developed what we believe is a fair compromise for our customers who wish to retain this finish.

Defect occurring within 3 months (subject to damage not having occurred as a result of driver damage or the use of corrosive cleaners which will dull and damage the lacquer over time)

Have the wheels machine cut again at no charge but with no renewed warranty i.e if they fail again they are out of warranty.

Have the wheels painted with a fully renewed 12 month warranty as listed above.

Have the wheels machine cut but not lacquered with a 12 month warranty on painted areas only.

Defect occurring within 6 months (subject to the damage not having occurred as a result of driver damage or

the use of corrosive cleaners which will dull and damage the lacquer over time)

Have the wheels painted at 50% charge of the normal cost with a fully renewed 12 month warranty as listed above.

TWO PIECE WHEELS

Split rims are undertaken entirely at your discretion and responsibility as to the suitability of the refurbishment process (all dismantling and reassembly of split rims is at your risk) please note that recommendations regarding suitability for refurbishment , dismantling and reassembly of split rims vary between manufactures it is your responsibility to check suitability with the manufacturer.

POLISHED WHEELS/WHEEL PARTS – no warranty is offered on any polished part as the duration of the finish is subject entirely on how well they are maintained and cleaned on a regular basis and not suitable for everyday use. Polished parts are recommended only for show purposes.

Kingswinford Alloys endeavour’s to refurbish all wheels to the best of our ability but cannot be responsible for any unforeseen problems such as poor casting, or excessive corrosion.

These problems may only become apparent upon removal of the existing coating. If the company does not believe a cosmetically acceptable or safe finish can be achieved, the customer will be contacted to discuss options before further work is undertaken.

Kingswinford Alloys reserves  the right to refuse to complete the refurbishment process if they discover at any point during the process that the wheel will not in the opinion of the company employees be safe. Wheels which are classed as in very poor condition may incur an additional charge. The customer will be contacted before any additional charge work is completed.

Customers should be aware that certain high gloss finishes show blemishes more readily, such as Black Chrome or Bright Silver hyper silver

We cannot guarantee to make your wheels perfect but will ensure they are significantly improved.

Should a customer request as new finish or show wheels additional charges will apply and be calculated on an hourly basis plus materials.

Kingswinford Alloys will do the utmost to meet any target completion time scales given at the time a wheel refurbishment is booked. Target completion times, however they are just targets.

Kingswinford Alloys accept no responsibility for unforeseen delays within the process as some wheels may take longer than standard within any given process.

Kingswinford Alloys recommends that new wheel valves be fitted when the company is undertaking the replacement fitment of the tyres. Rubber valves are supplied with standard published price list.

Alternative valves such as metal, chromed sleeved, hidden or small rubber, are available at an extra charge.

Kingswinford Alloys accepts no responsibility for leaks around old valves that have been fitted at the customer’s request.

Kingswinford Alloys does not accept responsibility for damage to the valves or sensors within a tyre pressure monitoring system (tpms) where the valve cap has become damaged, corroded or fused to the valve.

Kingswinford Alloys reserve the right not to re-fit damaged or illegal tyres.

Vehicles/Wheels will not be released until payments are made in full.

Vehicles/Wheels not collected within agreed time scales will be subject to a storage fee.

Kingswinford Alloys will make every endeavour to contact customers with respect to collecting their wheels, however wheels not collected within 6 months of completion will be sold to recover costs.

Kingswinford Alloys accept no responsibility for the transport of the wheels delivered and/or collected by couriers arranged by the customer.

Customers should ensure that any courier they engage is adequately covered.

Any courier contracted by scalloys will carry adequate insurance.

Any complaints should be sent in writing ( includes email ) within 48 hours after you have collected your vehicle or wheels

These terms of supply of services will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from this agreement

Definition: Refurbishing

Servicing and/or renovation of older or damaged equipment to bring it to a workable or better looking condition. Refurbished goods are of older model and usually in worse condition than reconditioned

Kingswinford Alloys

Unit 3 Dawley Trading Estate

Stallings Lane

Kingswindford

West Midlands

DY6 7HU

Telephone : 01384 273521

Get In Touch

Kingswinford Alloys are expert alloy wheel refurbishment and customisation specialists offering a top quality job at sensible prices.

Call us now on 01384 273521

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